Many companies have gotten comfortable with the idea of bringing in people who look different. The problem is if those people start to act differently, they get told, ‘We don’t do it that way here.’

And so the person says, ‘I thought you wanted me because I was different.’ And the unspoken answer is, ‘We like the fact that you look different, but we don’t really like the fact that you think and behave different.’ [excerpt]

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